Due to the high volume of calls we receive, please follow the communication guidelines below so we can respond as quickly and efficiently as possible.

Email is the preferred and most efficient way to contact our team for general questions and non-urgent matters.
If you are unable to reach your assigned manager after multiple attempts, please email:
info@therealestatemavericks.com and our team will assist you.

All maintenance requests, payment questions, and general inquiries should be submitted through the Resident Center in Buildium whenever possible.
Response times for non-emergency requests are typically within 24 business hours.
For the easiest access, be sure to download the Buildium Resident Center app on your mobile device.

Please do not call unless you are experiencing a true emergency (such as active water leaks, loss of heat in winter, electrical hazards, or fire).
All emergency and non-emergency maintenance requests must first be submitted through the Resident Center before calling to follow up.
This ensures faster response times and proper documentation of your request.
*If you require assistance navigating the Resident Center, please let us know as soon as possible—before an emergency occurs—so we can ensure you are properly set up.*

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Phone: 423-654-8585
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