We coordinate all routine maintenance requests to ensure repairs are handled quickly, safely, and with full transparency for both owners and tenants. All maintenance work is performed by licensed, insured third-party vendors and billed at cost with full documentation.
Tenant requests are triaged for urgency, scheduled appropriately, and verified upon completion. Emergency issues affecting safety or habitability are prioritized immediately to protect the property and occupants.

We prioritize efficient, cost-conscious maintenance coordination focused on long-term asset protection. We work with reliable, qualified vendors who address issues promptly and correctly. While we do not always select the cheapest option, we select vendors based on quality, consistency, and accountability to protect both the property and the tenant experience.

All vendors we work with are properly licensed and insured, and many provide service warranties when applicable. We are open to working with owner-preferred vendors when they meet our standards. Our priority is consistent workmanship, timely repairs, and minimizing repeat service calls.

Tenant maintenance requests are first reviewed and troubleshot to avoid unnecessary service calls. For repairs exceeding the maintenance authorization limit, owner approval is obtained unless the issue is an emergency affecting health, safety, or habitability and immediate action is required.

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Phone: 423-654-8585
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